View Error Information

Soft4Lessee includes a Warning Log table, which records information about launched or active processes. For example, it tracks the action executed, start time, user, duration, success status, and more. Since it also logs action failures, it serves as a useful tool for reviewing errors. If an error occurs, the Warning Log contains a message describing the issue, which you can use to resolve the error.

The Warning Log is accessible from Role Center, by navigating to Administration → Warning Log.

Common Errors and How to Resolve Them

Posting to G/L for period [from - until] is not possible because previous periods are not yet posted.

You can only post a period, if the previous periods for the lease are posted. You can easily check which periods are posted or not in Lease Agreement Payment Schedule on column Posted to G/L. A checkmark on the period row means the period is posted to the General Ledger.

Reverse G/L Entries for period [from - until] is not possible because there are unreversed entries in further period.

You cannot reverse a period in the middle of already posted periods. For example, if a lease has postings from 2025-01-01 through 2025-07-31 and you want to reverse May only, this is not possible. You must reverse from the most recent posted period back to the relevant period. In this case, that means reversing 2025-05-01 through 2025-07-31.

Lessor No. (Vendor) must have a value in Lease Agreement.

Vendor is a required field in the Lease Agreement Card if it's used instead of contact. Simply fill that field in the Lease Card and posting should work.

[Field] must have a value in Lease Category.

On the Lease Categories page, you must specify an account in the related field. This is the account the system will use to post entries.

The field [field] of table [table] contains a value that cannot be found in the related table.

The system is looking for a value on the field in the related table, but it cannot find it. For example, that could be a G/L Account. In that case, you would need to either create/enable the account or adjust the lease posting setup to point to an existing account.